Rancher UI does not show the Rancher Prime logo after an upgrade

Article Number: 000021538

Environment

Rancher Prime

Situation

The Rancher UI does not show the Rancher Prime logo after an upgrade. 

1. Rancher pod is using the correct image: registry.rancher.com/rancher/rancher:v2.x.x
2. Verified with different browsers and logged-in users.

Cause

If the Rancher UI does not show the Rancher Prime logo after an upgrade, the upgrade process might have reset some branding configurations.

Resolution

The upgrade process might have reset some branding configurations. Verify the branding settings in Rancher to ensure that the Rancher Prime logo is configured correctly. If there were any custom UI changes or branding applied previously, the upgrade might have overwritten these customizations. Check if the branding settings need to be re-applied.

If you feel the upgrade got completed and only the rancher prime logo does not change on the rancher UI, you can follow this process. 

This can be fixed either by using kubectl command or by using Rancher UI settings. 

1. Using kubectl method. 

>> Get the current UI brand value

kubectl get settings.management.cattle.io ui-brand

>>  Update the UI brand value as suse using the below command. 

kubectl patch settings.management.cattle.io ui-brand --type merge -p '{"default":"suse"}' 

2. Using Rancher UI 

Global settings > settings > ui-brand > make sure the value is set as suse