What if I no longer want Rancher Hosted Prime to manage my downstream clusters?

Article Number: 000020559

Resolution

If you decide you no longer want to continue using the Rancher Hosted Prime service, we can provide a one-time backup of your Rancher control plane which you can use to restore into a self-managed Rancher management server. Information on the restore process can be found in our documentation . To request a backup file, you can submit a support case on our support portal. After restoring Rancher, you will need to reconfigure your downstream clusters to point to the new server URL of your self-managed Rancher management server.