Can I receive an application backup of my SUSE Rancher Hosted environment if I decide not to renew at the end of my term?

This document (000020243) is provided subject to the disclaimer at the end of this document.

Situation

Resolution

Yes, the SUSE can provide an application backup of your SUSE Rancher Hosted environment. You can follow the Rancher documentation to restore your environment into a Rancher server running in your datacenter or cloud account.

To request a backup of your SUSE Rancher Hosted environment, open a support ticket on our support portal.

Disclaimer

This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.