How to pull the logs from the rancher-wins service on a Windows node in a Rancher v2.x provisioned Kubernetes cluster

Article Number: 000020107

Environment

A Rancher v2.6+ provisioned RKE2 cluster with Windows nodes

Situation

In Windows Kubernetes clusters the rancher-wins service provides a method for Rancher to operate the Windows host. Whilst troubleshooting a Windows cluster issue it may be necessary to pull the logs from this service, as documented in this article.

Resolution

To pull the logs from the rancher-wins service, execute the following command in a Powershell session on the node:

Get-EventLog -LogName Application -Source 'rancher-wins' | format-table  -Property TimeGenerated, ReplacementStrings -Wrap > wins.log

This will write the logs to the file wins.log in the working directory, which you can then provide in your Rancher Support Ticket, for analysis.